The Advanced Options tab of the Reward Details screen contains a variety of different features and options, organized into sections, described below in more detail.
To edit the options within a specific section:
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Select Rewards from the top navigation bar, then select Rewards > Rewards from the side navigation menu. The Rewards screen is displayed.
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Search for and select the desired Reward (see
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Select the Advanced Options tab.
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Click Edit (being sure to click the Edit button within the desired section that you want to modify). The Edit Offer pop-up window is displayed.
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Enter the desired configuration options.
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Click Save.
Limits Section
This section is used to define various limitations or restrictions on this Reward.
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Overall Limit: Define a maximum limit (across all Members) that this Reward can be redeemed within a specified time period (or all time). Uncheck No Limit to enable this feature. Enter the limit, and select the time period from the drop-down menu.
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Maximum Responses per Member: Define a maximum limit that this Reward can be redeemed by each Member within a specified time period (or all time). Uncheck No Limit to enable this feature. Enter the limit, and select the time period from the drop-down menu.
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Response Interval: Define a period of time that must elapse after a Member redeems this Reward, before they can redeem this Reward again. Uncheck No Limit to enable this feature. Enter an interval and a period of time (such as “7 days” for example).
Business Section
This section allows you to assign a monetary value to a Reward Response.
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Business Value: Enter the monetary value of the Reward Response.
Placement Section
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Show in Rewards: Select Yes or No.
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Show to Public: Select Yes or No.
Show to Public is an optional feature that will generate a JSON file to be presented on a website or app to non-Members. This feature is designed to showcase the Rewards available in your loyalty program, in order to encourage non-Members to enroll. Using this option will add the details of this Reward to that JSON file, which will then need to manually be added to your website by your web developers. Please speak with your Professional Services team for information about enabling this feature.
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Show Only if Respondable: Select Yes or No.
Show Only if Respondable is an optional feature that will allow a Reward to be displayed to a Member only if they are eligible and have enough Metrics to claim it.
Static Files Section
Images or other files added to the Reward content in the
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Attach a file: Click Attach. The Add Static File pop-up window is displayed. Either drag-and-drop the file onto the target area in this window, or click the target area to browse to and select a file on your local PC. A preview is displayed. Optionally enter a Display Name and Description. Click Create.
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View a file: Click the file name. From this window, you can also download the file to your local PC by clicking the Download link.
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Edit file properties: Select Action > Edit next to the desired file. The Edit File pop-up window is displayed. Optionally change the file's Display Name or Description.
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Replace a file: Select Action > Edit next to the desired file. The Edit File pop-up window is displayed. Click Choose File, then browse to and select the desired file on your local PC. When finished, click Save. Please note, if uploading a replacement file, the new file must have the same filename as the existing static file.
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Delete a file: Select Action > Delete next to the desired file. A confirmation dialog box is displayed; click Confirm.
